Privacy Policy

This privacy policy explains how Northumberland Sport uses any personal information that we collect about you.

What information do we collect about you?

We collect information about you in the following ways:

  • when you register with us via our website
  • when you attend a course / workshop and or an event run by us
  • when you volunteer with us
  • when you voluntarily complete customer surveys
  • when you provide us with feedback

Website usage information is collected using cookies.

How is my information used in Northumberland Sport?

We collect information about you to:

  • make contact with you regarding the course / workshop and or event you have attended
  • register you with the relevant course provider
  • contact you regarding future volunteering & coaching opportunities
  • contact you regarding the survey you have completed and information you have given
  • contact you regarding the feedback you have given

We will also if you agree, email you about other products and services we think may be of interest to you.

Northumberland Sport will not share your information for marketing purposes with companies outside of Northumberland Sport.

How long will we keep your information?

Northumberland Sport will keep your details for

  • 4 years

Please contact us should you wish to be removed from our mailing list at any time.

You can also unsubscribe from our email newsletters by clicking the link at the bottom of the email (unsubscribe).

Marketing

We would like to send you information about products and services of ours and other companies which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact our Data Protection Officer – details below.

Can I find out what information you have about me?

Yes, you can. The Data Protection Act 1998 allows you or a representative nominated by you, to make a request for all copies of the personal information we have about you.

  • If you are a child under 13 years old, the adult with parental responsibilities for you can make a request on your behalf.
  • If there is an adult with a power of attorney registered by a Court, they can make a request on your behalf.

Requests for access to information must be made in writing and sent to the Council’s Data Protection Officer at the postal or email address below.

Your rights as the data subject:

Your personal information belongs to you and you have the right to:

  • be informed of how we will process it
  • request a copy of what we hold about you and in commonly used electronic format if you wish (if you provided this to us electronically for automated processing, we will return it in the same way)
  • have it amended if it’s incorrect or incomplete
  • have it deleted (where we do not have a legal requirement to retain it)
  • withdraw your consent if you no longer wish us to process
  • restrict how we process it
  • object to us using it for marketing or research purposes
  • object to us using it in relation to a legal task or in the exercise of an official authority
  • request that a person reviews an automated decision where it has had an adverse effect on you

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 3rd July 2018.

Further information

If you would like to know more about how we use your information, or if for any reason you do not wish to have your information used in any of the ways described in this leaflet, please tell us. Please contact Joanne Farrier on jfarrier@activenorthumberland.org.uk

Data Protection Officer: informationgovernance@northumberland.gov.uk

You also have the right to complain to the Information Commissioner’s Office if you are unhappy with the way we process your data. Details can be found on the ICO website, or you may write to the ICO at the following address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

Email: casework@ico.org.uk